Job Description

Fitness Trainer

We are searching for a Fitness Trainer to join our team! As a member of our team, you will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Some of your responsibilities will include:

• Running PE@PF programs for participants and creating schedules for members.
• Consulting with members regarding their fitness goals and instructing them on how to properly and safely use the equipment.
• Creating bi-weekly updates consisting of a variety of exercises.
• Meeting class requirements based on club size and member traffic.

Customer Service/Front Desk Activities:

• Greeting members and guests, providing exceptional customer service and making members feel comfortable and welcomed!
• Answering phones in a friendly manner and assisting callers with a variety of questions.
• Checking members in, touring and signing up new members, logging amenities and communicating updates and events to members and guests.
• Responding to member questions and concerns in a timely and professional manner.
• Conducting beverage or merchandise purchases on the point of sale system.
• Utilizing POS system to assist with new membership cards, change of address and billing or payment questions.

Club Cleanliness and Maintenance:

• Keeping the facility clean and orderly.
• Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
• Regular cleaning of all exercise equipment and tanning beds.
• Regular restroom and wet area cleaning and stocking.

Qualifications/Requirements:

• A passion for fitness and health!
• Upbeat and positive attitude.
• 6-12 months of Customer Service experience is preferred.
• High school diploma/GED equivalent required.
• Current CPR Certification required.
• Nationally Certified Training Certificate required.
• Ability to pass background screening required.
• Basic computer proficiency with an eye for accuracy.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

Physical Demands:

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 75 lbs.
• Will occasionally encounter toxic chemicals during shift.

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

If you are an energetic, self-motivated individual with a positive attitude, we want you on our team! All of our Team Members at Planet Fitness share a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®! We offer:

• Career advancement opportunities
• Weekly pay with weekly bonus opportunities
• Black Card membership, employee perks, rewards, and discounts
• Paid breaks
• Paid time off
• 401(k) & Roth Retirement savings plan (with employer match)
• Engaging team-building competitions, sales contests, and social events

Compensation: $12.00 - $14.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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