Cafe Supervisor Job at Boyne Country Sports, Petoskey, MI

  • Boyne Country Sports
  • Petoskey, MI

Job Description

Cafe Supervisor

The Cafe Supervisor oversees daily cafe operations, ensuring excellent customer service, smooth workflow, and adherence to quality and safety standards. This role leads the front-line team, supports scheduling and training, and helps maintain a welcoming, efficient environment for both customers and staff.

Responsibilities
  • Supervise daily cafe operations, including opening/closing procedures and shift transitions
  • Lead, motivate, and coach baristas and cafe staff to deliver excellent customer service
  • Create and manage staff schedules to ensure adequate coverage during peak hours
  • Train new employees on menu items, equipment use, and customer service standards
  • Monitor inventory levels and place orders for supplies as needed
  • Ensure compliance with food safety, sanitation, and health regulations
  • Handle customer complaints or escalated issues professionally and promptly
  • Maintain cleanliness and organization of the cafe, kitchen, and seating areas
  • Track sales, cash handling, and daily reports; assist with basic bookkeeping
  • Assist management with performance reviews and staff development
  • Ensure equipment (espresso machines, grinders, etc.) is properly maintained and serviced
Qualifications
  • High school diploma or equivalent required; additional education a plus
  • 1–2+ years of experience in a cafe, coffee shop, or food service environment
  • Prior supervisory or team lead experience preferred
  • Strong knowledge of coffee preparation, food safety practices, and customer service standards
  • Excellent communication, leadership, and organizational skills
  • Ability to multitask in a fast-paced environment
  • Basic proficiency with POS systems and scheduling software
  • Food Handler's Certification (or willingness to obtain)
Physical Requirements
  • Ability to stand for extended periods
  • Ability to lift up to 25–30 lbs (supply boxes, equipment, etc.)
  • Comfortable working around hot equipment and in a fast-paced kitchen/cafe setting
Work Schedule
  • Full-time; may include early mornings, weekends, and holidays based on business needs

Job Tags

Full time, Shift work, Early shift

Similar Jobs

Mayo Clinic

Faculty Position in Cancer Immunology Job at Mayo Clinic

Mayo Clinic invites applications for an institutionally supported faculty position in Immunology at its Arizona campus. We seek an innovative and collaborative investigator to develop a cutting-edge research program in the field of Cancer Immunology. Candidates are required... 

Slate NYC

City Manager | Rhode Island | Part Time | Cleaning Job at Slate NYC

 ...premier national boutique fitness studio brand.We are seeking a City Manager (Part-Time) to represent Slate in Rhode Island and oversee...  ..., and able to work independently.Experience in cleaning, facilities management, or a related industry is a plus.Experience managing... 

Central States Services LLC.

Structural Steel Fitter/Welder Job at Central States Services LLC.

Job Title Provides "Right. On Time. Every Time." products and customer service, both to external and internal customers, within company standards. Core Functions: Follows all plant safety procedures and uses all applicable personal protective equipment (PPE...

Actalent

Preconstruction Manager Job at Actalent

 ...Job Description Job Title: Preconstruction Engineer/Estimator - HVAC Job Description This role focuses on supporting HVAC and...  ...role in bridging design and construction by supporting project managers, engineers, and field teams from early design through project completion... 

ERMCO Remote

Technical Project Manager Job at ERMCO Remote

 ...future. Job Summary The Technical Project Management Associate will plan, establish, and manage...  ...and within budget, while maintaining a high level of quality throughout its successful execution. This role is remote within the following states: AZ, FL, GA, IL...